VBX Launches new Online Telephone Management System called ATOME
Advanced Telephone Online Management Excellence (ATOME) a revolutionary new online telephone management system (TMS) was released to the market by VBX on the 1st of December.
We identified a niche in the market with regards to TMS systems on asterisk based PBX’s. Accuracy has always been an area which is most traditional TMS systems lack, they also have been programmed for legacy PBX’s and often don’t integrate seamlessly with the complexities of a VOIP system. Many of the installed TMS systems, and also rely on a dedicated PC onsite, which further complicates support as well as the ability to pull reports from any other device. We offer a product called VBX ATOME. This is a fully hosted service, Your VBX will communicate directly to our secure high availability cloud based servers. Every day, that days data will be processed and ready for you to access in the morning. Hosted TMS has traditionally been something that only large corporates can afford, we are changing that by charging a set rate based on a particular sites specific needs.
The system includes all of the reports that you are used to, including, branch cost summaries, Department summaries, Day usage summary’s as well as all of the full itemised reports. All of the reports can be scheduled enabling you to receive reports at a frequency of your choosing via e-mail, without even having to login to the system. You have already installed a VOIP system to save your company money, by installing ATOM you can eliminate telephone abuse and make even greater savings! Whether you are a small 5 user business or a large 500 seat call centre ATOME is a high availability, report rich, cost effective way to manage your telephone system.
If you are interested in discussing ATOME please contact us for a quote to suite your companies needs.