Outbound Call Centres vary tremendously in complexity and client requirements, and most solutions are custom-designed by VBX in consultation with the client.
VBX is able to offer a variety of tailored solutions, ranging from a simple system where agents manually dial calls to more sophisticated systems offering campaign management, agent script web design, and predictive dialling. High-end call centre solutions are available to cater for hybrid call centres (Inbound and Outbound), as well as to provide multi-server systems with auto-failover.
Here are some stats from one of our solutions:
Contact VBX Telecom for a custom design of your Call Centre.